High-quality linguistic solutions
We dedicate ourselves to provide high-quality linguistic solutions and exceed your expectations at every stage. Perception is reality in today’s world and the perception of our service is said to be the only true measure of our performance.
As a market leader and developer of tools and workflows for measuring quality, we strongly believe these market perceptions can be benchmarked against objective and measurable quality metrics based on industry standards.
Commitment to quality
Our commitment to quality is not only a company policy but even more a personal and individual challenge at Yamagata Europe; every one of our employees is a professional who displays accountability and responsibility towards every project undertaken. These professionals make the difference, every day.
Commitment to standards
We believe that standards can drive positive change in the industry and enable both customers and vendors to prosper. As software developer we commit ourselves to creating products that support and correctly implement open standards like XLIFF, TBX and TMX as defined by LISA and ISO. As service provider we commit to the exchange of data using open standards.
At Yamagata Europe we measure quality during the process based on the kaizen principle of the next process is the customer. All checking and QA data are logged in our different Quality Management Systems. We also log and measure all customer queries and complaints and translate these inputs in quality results.