Hitachi Construction Machinery (Europe) NV – Training Department
“We provide training to our distributors supported by e-learning courses. We regularly rely on Yamagata Europe to translate the e-learning material and record voice-overs in multiple languages. They work and respond very quickly and have a great deal of technical expertise. They are thoroughly familiar with our business and I know that when I get my translated materials I will be able to use them immediately!”
“What I value about our partnership with Yamagata Europe is the correct and well-organised way of working. Communication is always smooth, information is bundled concisely and deadlines are always met, even for large-scale translation projects into multiple target languages.”
A partnership with Yamagata is founded on quality and trust
Quality control and traceability are thoroughly ingrained into all our processes. In combination with the discretion with which we treat all information, we aim to build a relationship with each of our customers that is firmly based on mutual trust.
GitHub: the ideal version control and collaboration platform
When it comes to content authoring, DITA is Yamagata Europe’s weapon of choice. However, when you need to collaborate across multiple teams, and when you want to efficiently manage multiple document versions, you will need extra horsepower. At Yamagata Europe, we rely on GitHub, a web-based version control system that is becoming increasingly popular among technical writing teams.
Yamagata Europe uses Business Intelligence Dashboards to improve customer experience
A company’s success today hinges on how effectively it can measure performance and collect data. On the other hand, what good does data do when you cannot make sense of it? That’s why at Yamagata Europe, we are making use of business analytics to gain valuable insights into our data and to engage customers, empower employees and optimize operations.